Privacy and Return & Refund Policy
We are committed to respecting the privacy of our clients and customers , we will not share any information received with any third party outside of our team other than those necessary to fulfill your request.
Returns & Exchanges
We want you to love your products and we understand how important it is to be 100% satisfied with your tools when it comes to your craft. Please let us know at firstname.lastname@example.org if you have any problems with our products and we will do our best to rectify the problem.
We do not offer refunds but in some cases a store credit will be issued.
In the unlikely event your product is damaged or defective due to a manufacturing defect, we will replace it at no extra charge.
Please note some products may have different policies or requirements associated with them. Please refer to the product listing for more details.
Private and Group Class Policies
Please note all class payments are none refundable.
To reschedule a private class reserved date, request must be submitted within 5 business days of the scheduled class date.
10 business days will apply on all Group courses respectively.